Q:We received a contract with a very broad or undefined scope of services. How can we clarify that?

A: In writing your scope of services, consider the following:

  • What you are capable and legally qualified to do?
  • What risks you are willing and being compensated to assume?
  • What are your client’s expectations about basic versus additional services?
  • If your services are being provided on a task-order or as-needed based, how will you develop and document the scope each time a task is requested?
  • Have you provided a list of excluded services and responsibilities that you are unable or unwilling to perform?